SaaS Automation: Progressing To The Next Frontier

saas automationSaaS automation is becoming a necessity for any business that is looking to maintain productivity gains from using cloud-based business tools, says our CEO, Christophe Primault.

According to entrepreneur and successful SaaS founder Jason Lemkin, getting apps to talk to each other is “a huge next frontier”.

With at least 100 new business cloud apps being added to the market each month, any business making use of Software-as-a-Service can quickly end up repeating data entry in multiple business tools. It is a headache that mid-size companies are currently facing, with small business on a path to growth also being hit. Continue reading

How’s That Working Out For You? User Experience Wanted!

mila nikolovaA blog post from our User Experience Manager, Mila Nikolova.

We have some easy new ways to give us user experience feedback. Help us create the integrations that drive your business in less than 20 seconds!

At CloudWork, we are focused on creating robust integrations that make good business sense. API coding is complex and beyond the capacity of most businesses that simply want to connect their apps to get stuff done. Our integrations are designed with a simple click-and-connect interface. This lets you customize what data is being monitored and how it is moved between your various business operations.

As the User Experience Manager at CloudWork, I’m here to make sure that your integrations are creating value for you in your business:

  • keeping you more productive
  • more customer-focused and
  • up-to-date with everything that is going on in your business operations.

We’ve just introduced three new enhancements to make it easier for you to let us know how your integrations are working in your business. Continue reading

Your Automatic Basecamp Dropbox Backup: Step By Step

basecamp dropbox 1Connect Basecamp, Dropbox to backup files and save all your work automatically.

Basecamp is a great project management tool for small teams. Backing up your Basecamp project data is easy with the in-built data export tool, but what about all your project files and research? How do you save all the attachments you have added to Basecamp without manually copying them one by one into your cloud data storage? Continue reading

Set Up a CSV Import To Integrate ALL Your App Data: Step-By-Step

csv import 1Learn how to create a CSV import for all your retrospective data in this step-by-step tutorial. Keep all your data in sync when you use app integrations with CloudWork.

The great benefit of app integrations is that they help your business create a seamless workflow between business processes:

  • Customers buy something in-store and are automatically added to your contacts database and email promotional campaigns
  • Staff time spent at meetings is automatically recorded with the contact record so you can see how much service your business is providing to each client
  • New service requests are automatically added to your to do lists and project plans.

All of these app integrations remove the need for duplicate data handling and let you keep the focus on productive work rather than data entry and maintaining your data systems.

Our app integrations make sure you never have to duplicate data entry again: but what about all your current data? Continue reading

10 Google Glass Integrations That Are Set To Change Business Forever

Google GlassWith the latest Google Glass presentations creating a buzz across the blogosphere (including in this article I wrote for Small Business Opportunities), developers have begun to get more of an idea of what will be possible using the Google Mirror API.

The Mirror API enables third-party apps to integrate with the new Google Glass technology, and already The New York Times, Evernote, Gmail and social network Path are providing examples of what will be possible.

Google is looking for integrations with apps that make use of immediate-data to “improve your life”, according to Glass advocate Timothy Jordan. Continue reading

Sync Google Contacts with Your CRM and Business Apps: Step By Step

sync google contacts1Learn how to sync Google Contacts with your CRM application and other business apps in this step-by-step tutorial. We help you put customers at the heart of your business operations with these new CloudWork integrations.

All industries – from retail to 3D printing and everything in between – are currently grappling with the customer-centric nature of doing business. Today’s technologies and market innovations are creating the expectation for a personalized approach to each client’s needs. Business leaders across all sectors would do well to consider how to make use of insights from the lean entrepreneur to put the customer experience at the core of their business model. Continue reading